Cypress warranty
Built to last.
Backed for life.
Cypress products are designed for dependable, long-term service. If a product is not performing as expected, our technical support team will help determine the right next step.
Before returning a product
01
Call Tech Support at (800) 807-2977, ext. 201 so we can troubleshoot the issue with you.
02
If a return is necessary, Cypress Tech Support will issue an RMA number.
03
Products purchased through a distributor must be returned to that distributor using the RMA number.
A clear return process
Start with a conversation.
Please do not ship a product before speaking with Cypress Tech Support. A quick troubleshooting call may resolve the issue, and every approved return needs an RMA number.
01
Troubleshoot with us
Tell our Tech Support team what the product is doing. We will help confirm whether service or return is necessary.
02
Receive an RMA
When a return is approved, Tech Support will provide the RMA number needed for product inspection.
03
Use the right return path
Return direct purchases to Cypress. Distributor purchases go back through the distributor with the issued RMA.
Help us help you faster
Have a few product details ready.
You do not need to diagnose the problem yourself. These details simply help our team identify the product and understand its history.
01
Model and serial number
Have the Cypress product model and serial number available when possible.
02
Purchase information
Know when and where the product was purchased, including the distributor name if applicable.
03
Issue details
Note the observed behavior, indicator-light states, connected equipment, and any recent changes.
Warranty resources
Your warranty, in one place.
Register your Cypress products or review the lifetime warranty document for full terms and coverage.
Registration opens in Google Forms. No Google sign-in is required.
